About the project

The degree of digitization is steadily increasing in our society. European countries have multiple mandatory digital solutions regarding public services. The increasing reliance on digital technology in people's everyday life necessitates the development of digital literacy skills to enable their continued participation in the Internet information-age. As existing services, such as banking and shopping, move increasingly online, the likelihood of excluding certain demographic groups, such as the elderly and those living in rural areas, increases exponentially.

Virtual assistance tool
Handbook for community digital trainers

The project ‘Digital Communities’ aims to ensure that local communities and rural areas equally get the chance to develop digital skills, try new tools and technologies as well as build communities around this. It will apply an inclusive approach to include the local population of rural areas, not only in training activities but also in developing the activities to be offered.


Involve senior citizens in new meaningful activities for learning - train them on developing digital skills and, specifically, digital skills needed to access and use public services, to identify and take advantage of the internet services, and thus to better adapt to digital-oriented changing world and to feel confident using online tools to manage and improve their health and life quality;

Development of trainers’ skills in local community members to provide digital competence trainings and support to the elderly people in their communities;

Empowering the local communities.


Public services roadmaps providing information on the most relevant online public services in Iceland, Sweden, Bulgaria and Spain.

Virtual assistance tool for digital inclusion of seniors based on older people’s real-life scenarios for the need of services and where and how they can be accessed online.

Handbook for community digital trainers with methods, tools and examples to develop trainers’ skills in local community members in providing digital competence trainings and support to the elderly people in their communities.